We are seeking a knowledgeable and experienced Supervisor to join our high-end Italian restaurant, VENTUNO. You will assist the Manager and Assistant Manager in ensuring exceptional customer service, maintaining high food and beverage quality standards, and overseeing the daily operations. If you have a true passion for hospitality and a desire to be a team player providing excellent service with professionalism, VENTUNO is your golden opportunity to shine.
Responsibilities
- support the Manager and Assistant Manager in managing the restaurant operations, including
- staffing, scheduling, and financial reporting;
- ensure a high level of customer satisfaction by delivering excellent service and creating a welcoming atmosphere;
- oversee the food and beverage offerings, ensuring that quality standards are met, and menu items are consistently prepared and presented;
- supervise and train staff, providing ongoing feedback and coaching to enhance their skills and development;
- maintain a clean and organized work environment, ensuring compliance with all health, safety, and hygiene regulations;
- handle customer complaints and resolve issues in a professional and timely manner;
- participate in planning and executing promotional and marketing activities to drive sales and increase customer loyalty;
- assist with inventory management and ordering of supplies as needed.
Requirements
- proven experience as a Supervisor or similar role in a high-end restaurant or lounge setting;
- interpersonal and communication skills, with the ability to build strong relationships with customers, staff, and suppliers;
- knowledge of food and beverage service, including wine and cocktail knowledge;
- ability to multitask and work effectively under pressure in a fast-paced environment;
- ability to work flexible hours, including evenings, weekends, and holidays.
We Offer
- a career path with no limitations;
- the opportunity to work in a high-end environment with excellent working conditions;
- a challenging and rewarding role with plenty of room for growth;
- a competitive salary;
- an excellent benefits package.
If you're the Supervisor we are looking for, please submit your resume and cover letter to careers@ventunoskylounge.com.
VENTUNO is Amsterdam's dining room with the most breathtaking view! Floor-to-ceiling glass walls and a 365-day open-air terrace allow patrons to wine and dine on contemporary Italian gastronomy from the city's most stunning skylounge. VENTUNO is a brand of Ramzy Group, a leading hospitality investor, developer, and management specialist in The Netherlands with over three decades of success and continuous growth. Ramzy Group is reshaping the face of Dutch hospitality while honoring the history and values of Amsterdam and The Netherlands expressed through innovative concepts, sustainable practices, and ethical commerce.